Terms & Conditions

*Terms & Conditions - Please read carefully!


Delivery Policy

We do our packing job daily. We will send out your order on the next working day once your artwork confirm, and if we receive the payment for your order before 3pm.

We might delay your order delivery without prior notice due to technical or resources problem. For urgent order, please make note in your order form so we can try our best to carry special arrangement for you.

If happen that your ordered item is out of stock, we will try our best to contact you before sending out the parcel. However, in certain condition, we might refund to you directly without prior notice.

For Poslaju/Citylink Service to Peninsular Malaysia, normally you will receive your parcel in 1-3 Working Days depends on the delivery location. 

Registered Airmail to Sabah and Sarawak takes 4 to 7 Working Days. 

We provide service delivery to your order directly to a third party.

We do facilitate delivery directly to your loved ones or to a different address. Please provide the appropriate shipping information at checkout.

After sending out your parcel, we will inform you the tracking number by your contact email. If you are not receiving your parcel after 2 days (delivery within Malaysia), please contact the courier company directly. 

If you have given us an invalid or incomplete address or contact number and causing the parcel to be returned to us, we will not in charge on the shipping for resending the parcel. You will have to pay us the additional shipping to resend the parcel.

We deliver Nationwide. 



Refund & Return Policy

For special artwork and design, we will refund to you 100% if we are not able to process your order accordingly.

You are not allowed to ask for refund or rework if you have confirmed the artwork. Once you have placed an order, we will email you an artwork in softcopy for confirmation. COPGETAH.COM will start the production only after you have confirmed the artwork.

COPGETAH.COM will fully responsible for the wrong item sent to you. You need to return the wrongly sent item to us and we will send you the right item accordingly. Delivery fee will be fully responsible by COPGETAH.COM.



Semua tempahan cop getah mengandungi nama dan jawatan kakitangan, pegawai, logo atau organisasi kerajaan serta syarikat berkaitan kerajaan (GLC) hendaklah dialamatkan ke pejabat sahaja. Penghantaran ke alamat rumah tidak diterima. Ini bertujuan mengelakkan kes penipuan. Terima kasih atas kerjasama.


Powered by 1MaxHostingEnterprise